Authorized Agents

For operational efficiency and to better serve our clients, The Online Hustle may appoint third-party individuals and organisations as Authorized Agents to perform specific tasks and services on our behalf. Authorized Agents may include, but are not limited to, freelance specialists, repair technicians, logistics partners, academic editors, and third-party service providers.

Appointment & Scope

Any Authorized Agent engaged by The Online Hustle will be explicitly appointed for specific services and timeframes. The scope of an agent’s authority—such as accepting instructions, accessing client materials, performing on-site repairs, or submitting documents to third-party platforms—will be specified in writing before work begins. Unless expressly stated, Authorized Agents do not have the authority to amend or waive The Online Hustle’s Terms & Conditions on our behalf.

Responsibilities & Standards

All Authorized Agents are required to comply with The Online Hustle’s policies, including confidentiality, data protection, professional conduct, and quality standards. Agents must:

·         Behave professionally and courteously with clients;

·         Protect client data and limit usage to the expressly permitted purposes;

·         Provide services in accordance with agreed timelines and specifications;

·         Promptly report any conflicts of interest, technical limitations, or service impediments to The Online Hustle.

Liability & Limitations

While we vet and monitor our Authorized Agents, some services may be delivered wholly or partly by them. Except where law requires otherwise, The Online Hustle’s liability for acts or omissions of Authorized Agents is governed by the same limitations and indemnities that apply to our own employees and contractors. Clients acknowledge that:

·         Final outcomes of third-party actions (e.g., journal acceptance, external platform decisions) remain beyond our absolute control; and

·         Pricing, schedules, and warranties for agent-delivered services may differ and will be communicated at the time of engagement.

Indemnity & Insurance

Authorized Agents are required to maintain appropriate insurance and indemnify The Online Hustle against liabilities arising from negligent or unlawful acts in providing services. Clients agree to indemnify The Online Hustle and its Authorized Agents against claims arising from client misrepresentation, misuse of deliverables, or unlawful instructions.

Termination & Replacement

The Online Hustle reserves the right to terminate an Authorized Agent’s appointment at any time. Where an agent is replaced, we will use reasonable efforts to ensure continuity of service and to minimize disruption. Any refunds, credits, or warranty adjustments related to agent performance will be handled according to our Refund & Warranty policies.

Consent & Acknowledgement

By engaging The Online Hustle’s services, you acknowledge and consent that certain tasks may be performed by Authorized Agents. You also agree that conditions apply to all such engagements, including restrictions, fees, and procedural requirements.

For urgent enquiries about Authorized Agents or to request agent details for your project, please contact us at: contact.theonlinehustle@gmail.com